Refund policy

RETURN AND REFUND POLICY

Last updated: October 4, 2026

Thank you for shopping with Irmadakman. This Return and Refund Policy applies to purchases made through https://www.irmadakman.com.

30-Day Return Window

We accept returns of eligible defective and non-defective products within 30 days after the order is delivered.

To qualify for a return, the item must be:

New, unused, unworn, and unwashed;
In its original condition;
Returned with all original tags and packaging;
Accompanied by proof of purchase or an order number.

Items that show signs of wear, washing, alteration, damage caused after delivery, or missing tags may not qualify for a refund.

Starting a Return

Before mailing a return, contact us at hello@irmadakman.com.

Include the following information:

Customer name;
Order number;
Product being returned;
Reason for the return;
Photographs if the product arrived damaged, defective, or incorrect.

Approved returns may be mailed to:

Irmadakman
Attn: Returns
1504 NE 45th St
Oklahoma City, OK 73111
United States

Returns sent without prior authorization may be delayed or refused.

Return Shipping

Customers are responsible for return shipping costs for non-defective returns, including returns caused by a change of mind, incorrect size selection, or personal preference.

If an item arrives damaged, defective, or different from what was ordered, contact us promptly. After verification, Irmadakman will provide appropriate return instructions and may cover the reasonable return shipping cost.

We recommend using a trackable shipping service. Irmadakman is not responsible for return packages lost or damaged in transit.

Exchanges

We do not offer direct product exchanges.

If you need a different product, size, or color, return the eligible original item for a refund and place a new order.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged, defective, or incorrect:

Gift cards;
Personalized or customized products;
Items marked Final Sale;
Items with removed hygiene seals;
Used, worn, washed, altered, or damaged products.

Refunds

After receiving and inspecting the return, we will notify you whether the refund has been approved.

Approved refunds are issued to the original payment method within 10 business days. Your bank or card provider may require additional time to post the refund.

Original shipping charges, when applicable, are non-refundable. Irmadakman does not charge a restocking fee.

If more than 15 business days have passed since your refund was approved, contact hello@irmadakman.com.